I am an admin at a group for support for ratings. I complemented everyone in my group and wrote this:

Anyone doing the challenge this month? If so We've nearly made it a week. Keep it up! Remember the following with ratings:

1. Keep smiling: You're amazing!

2. Not all students like you, but they are the minority.
3. You're awesome!
4. Ratings don't define you!
5. You're doing your best!

And remember some key things:
1. Patience
2. Compassion
3. IT issues: check it and see if you can figure it out first, see if it is you, and then contact IT.
4. And remember to elicit a response.

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