I am a police detective in an urban settting. During a recent routine incident, I came into contact with an elderly female who calls the police often. Must of her calls were for unfounded incidents like sounds of prowlers. She was becoming what police call a nuscence call. One day, I decided to drop by and talk to her about the regular calls. I determined that she was making the calls because she was lonely and scared, and the police "visits" comforted her. So now, I always go into work one hour early to visit and have tea with her. She is an amazing woman with experiences to share. Since I have been doing this, the has stopped making the routine calls, and both she and I have gained from our visits.