I decided to thank someone in management today, it was sincere and I didn't want to it to be viewed as kissing butt, so I wrote as to the point as possible. It felt great letting the person know that people do appreciate efforts, at least I do. LOL I tried to end with a joke, but later when I mentioned to someone what I was referencing they had no idea what I was talking about... does anyone remember the hair club for men ad...I thought it was funny still cracks me up to use it in different variations. I'm not just being kind, im also a client...lol. Maybe I got a smile out of someone.